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Privacy Policy

Our Commitment

Our Company (hereinafter called “Hostel” or “ZEUS IS LOOSE IKE” or “we”) holds as its highest priority the protection of your personal data as guest of the Hostel or visitor of our website (hereinafter called “you”). Because we appreciate your trust, we have created this Privacy Policy to inform you about how we process your personal information. Any operation which is performed on personal data is based on your consent and the provisions of applicable domestic and european law.

Privacy Policy

Scope

At “ZEUS IS LOOSE IKE” we understand how important is to protect the privacy of our customers; we try to be as transparent as possible about the way in which we collect, use, share, transfer and store your personal data. This Privacy Policy summarizes the practices we follow regarding your privacy data.

This Privacy Policy applies to this website, online applications, and online and offline promotional actions by “ZEUS IS LOOSE IKE” as well as any Service provided by us that refers to this Privacy Policy or provides a link hereto (collectively referred to “Services”).

Please note that the Privacy Policy applies to your use of our Services regardless of whether you access via computer, mobile phone, tablet, TV or any other device. It is also applicable to Services provided without the use of electronic means.

It is important that you carefully read this Privacy Policy because with every use of our Services you agree to the practices described hereto.

Data Controller

The Hostel according to the data protection legislation acts as “Data Controller”. This means that the Hostel is responsible to decide on the ways with which and the purposes for which it collects and uses your personal data.

Our contact data is: Zeus is loose Hostel S.M.P.C. 13 Kleisouras – 54631, Thessaloniki/Greece

Definition of personal data – Categories of personal data we collect

Personal data” means any information that is collected or recorded in a way that may allow direct or indirect identification of a natural person.

We request legally the following personal data about you:

  1. Contact details (e.g. surname, name, father’s name, passport/ID-card details, telephone, home address, email)
  2. Personal data (e.g. date of birth, nationality, place of birth)
  3. Billing details (e.g. credit card number, VAT number)
  4. Other details (e.g. date of arrival and departure, room number, questions and comments submitted during or after your stay)

Sensitive data: The data protection legislation defines special categories of data that must be processed according to the strict procedures such as health data, race, sexual orientation, religion, political beliefs. The processing of such data is made only when they are provided by you in the context of your request (e.g. food allergies) or when it is required by the current regulations.  

Children: The data we collect on persons under 16 are restricted to given name, surname, nationality and date of birth. This data can exclusively be provided by a parent or guardian.

Apart from the information you provide directly, we may also collect information automatically. Those include elements such as language settings, IP address, location and device settings. We might also use Cookies. Cookies are small files that a website stores to the visitor’s electronic device and through which the website has access aiming to analyze the user’s behavior. The types of Cookies existing as well as the type of processing made are escribed at separately policy (Cookies policy).

Purposes of processing personal data

We collect your personal data to manage your relation with “ZEUS IS LOOSE IKE” and to provide you with improved services. We collect personal data for the following purposes:

  1. To manage reservations and other hospitality services
  2. To manage our relations with you before, during and after your stay
  3. To improve system security
  4. To comply with greek and european law.

Provided that you give us your consent, we may collect your personal data in order to conduct focused marketing campaigns and direct marketing.

Legitimate interest for processing personal data

We collect your personal data in cases, such as:

  1. Hotel activities
  2. Actions through electronic devices
  3. Participation in marketing programs or events
  4. Transmission of information from third parties.

Third party access terms to personal data

ZEUS IS LOOSE IKE” does not disclose your personal data to third parties for their own business or marketing purposes without your prior consent.

However, we may disclose your information to the following entities:

  1. Services providers and/or any third parties that may process information on our behalf (e.g. we may share your personal information with third parties that provide services on our account or behalf such as bank)
  2. Other third parties (e.g. public authorities), if so required by law or in order to protect our Services (e.g. to comply with the law or mandatory legal procedure)

Security measures – Personal data retention

We will process all your information with great care and respect and we will try to take all reasonable steps to keep your personal data safe as soon as it comes to our systems and the data storage base. We apply the best practices for collecting, storing and processing data and security measures to protect against unauthorized access, modification, disclosure or destruction of your personal data and data stored on our website or database.

We take reasonable measures to ensure that your personal information will be retained no longer than needed for the purpose/purposes which they have been collected and no longer than required by the applicable legislation.

Exercise of rights according to the data protection legislation

Under specific requirements provided by the General Data Protection Regulation you have the following rights relating to your personal data:

  1. Providing transparent information
  2. Right to access
  3. Right to correct
  4. Right to erasure (right to be forgotten)
  5. Right to restriction of access
  6. Right to data portability
  7. Right to objection

Moreover, in cases where we process your personal data based on consent, you are entitled to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The Hostel, however, retains the right to assess personal data that is necessary in order to fulfill its tax and legal duties in general. There will be no consequences for the withdrawal of your consent except than the Hostel’s disability to perform the aforementioned processing.  

You can exercise your rights by contacting the Hostel or through an email at [email protected]. “ZEUS IS LOOSE” will apply any possible measure for the completion of your request within thirty (30) days from its receipt and will inform you either for its completion or for the reasons preventing its completion. We may refuse to handle requests that are repeated to an unreasonable degree, require disproportional technical effort, jeopardize the privacy protection of others, are extremely impractical or involve access that is not otherwise requested by domestic law.

Amendments to the Privacy Policy

“ZEUS IS LOOSE” retains the right to amend this Privacy Policy any time in order to respond to the changes in the regulative environment or the business needs. To ensure that you are aware of any changes, please check frequently our website, especially before submitting a reservation request. The most recent version of this Privacy Policy will always be available at https://zeusisloose.com/privacypolicy and on our premises.  

Questions

If you have questions regarding this Privacy Policy you are very welcomed to contact us. The contact details are found in sections “Data Processor” and “Exercise of rights according to the data protection legislation”.